atovio is confident that our Pebble- personal air purifier will positively impact your respiratory health. To demonstrate our commitment, we offer a risk-free, 30-day money-back guarantee for customers experiencing respiratory issues.

Eligibility Criteria:

1. This offer is exclusively available to customers purchasing the Atovio Pebble directly from our official website, blinkit, amazon, flipkart and CRED.
2. The guarantee specifically applies to customers with diagnosed respiratory conditions (e.g., asthma, allergies, chronic bronchitis, COPD) diagnosed by a doctor.

Guarantee Period:

• The 30-day guarantee period begins from the date of product delivery.

Conditions for Claiming Refund:

• You must use the product as instructed in our provided user manual consistently for at least 8 hours daily over the 30-day trial period.
• If, after consistent use, you do not experience any improvement in your respiratory symptoms, you are eligible for a refund.

Procedure for Claiming Refund:

1. Contact our customer support via email- hello@atovio.in within 30 days of receiving the product, clearly stating your request for a refund under the 30-day guarantee.
2. Provide proof of purchase along with a brief explanation or documentation from a certified medical practitioner indicating your respiratory condition.
3. Our customer support will verify the details and initiate the return process.

Return Process:

• The product must be returned in good, working condition, including all original packaging and accessories.
• Return shipping arrangements will be facilitated by Atovio upon verification of your claim.

Refund Process:

• Once your returned product is received and verified, a full refund will be issued to your original method of payment within 7-10 business days.

Exclusions:

• This guarantee does not apply to damage caused by misuse, accidents, unauthorized alterations, or neglect.
• This offer is limited to one claim per customer.

Atovio reserves the right to alter or discontinue this guarantee at any time without prior notice. Any such changes will be clearly communicated on our official channels.

For any further questions, please contact our customer support at +91-9254021625