Free Shipping and COD available

atovio App - Terms & Conditions

Privacy Policy

Effective Date: 15/06/2026
App Name: atovio
Company: Autotronics Innovations Private Limited
Contact: hello@atovio.in
Website: www.atovio.in

This Privacy Policy explains how Autotronics Innovations Private Limited (“we,” “us,” or “our”) collects, uses, shares, stores, and protects information when you use atovio, our mobile application, website, services, features, and related products (collectively, the “Service”).

By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

1.1 Account Information

When you create an account or use the Service, we may collect:

  • Name

  • Username

  • Email address

  • Phone number

  • Password or authentication credentials

  • Profile photo

  • Bio or profile details

  • Age or date of birth, where required

  • Account settings and preferences

1.2 User Content

We may collect content you create, upload, post, send, receive, or share through the Service, including:

  • Posts

  • Comments

  • Messages

  • Images

  • Videos

  • Reviews

  • Listings

  • Profile information

  • Reports or moderation submissions

  • Other materials you submit

User Content may be visible to other users depending on your settings and the features you use.

1.3 Usage Information

We may collect information about how you use the Service, including:

  • Features used

  • Pages or screens viewed

  • Search activity

  • Interactions with content and users

  • Date and time of activity

  • App performance data

  • Crash logs

  • Diagnostic data

  • Referring pages or links

  • Session duration

1.4 Device and Technical Information

We may collect technical information, including:

  • Device type

  • Operating system

  • App version

  • Device identifiers

  • IP address

  • Browser type

  • Language settings

  • Time zone

  • Network information

  • Mobile carrier

  • Advertising identifiers, where permitted

  • Push notification token, where enabled

1.5 Location Information

We may collect approximate location from your IP address.

We may collect precise location only if you give permission through your device settings and the Service requires location-based features. You can disable location permissions through your device settings.

1.6 Contacts, Photos, Camera, and Microphone

The Service may request access to your device contacts, photos, camera, or microphone only when needed for specific features and only with your permission.

You can manage permissions through your device settings.

1.7 Payment Information

If you purchase paid features or subscriptions through Apple in-app purchases, Apple processes your payment information. We may receive limited transaction details, such as purchase status, subscription status, product purchased, renewal information, and receipts, but we do not receive your full payment card details from Apple.

1.8 Communications

If you contact us, we may collect your name, email address, message content, attachments, and any other information you provide.

2. How We Use Information

We use information to:

  • Provide, operate, and maintain the Service.

  • Create and manage accounts.

  • Display User Content and enable interactions.

  • Personalize your experience.

  • Process purchases and subscriptions.

  • Send service-related messages.

  • Send support, safety, and administrative communications.

  • Provide customer support.

  • Detect, prevent, and respond to abuse, fraud, spam, security incidents, and illegal activity.

  • Filter and moderate objectionable content.

  • Enforce our Terms of Use and Community Guidelines.

  • Improve features, performance, and user experience.

  • Analyze usage and trends.

  • Debug errors and fix technical issues.

  • Comply with legal obligations.

  • Protect the rights, safety, and property of users, the public, and Autotronics Innovations Private Limited.

3. Content Moderation and Safety

To protect users and maintain a safe community, we may review, process, restrict, or remove User Content and account activity using automated tools, manual review, user reports, keyword filters, media moderation tools, spam detection, or other safety systems.

We may use information from reports, blocked-user activity, device signals, IP addresses, account history, and User Content to investigate violations of our Terms, Community Guidelines, or applicable law.

4. How We Share Information

We may share information in the following circumstances.

4.1 With Other Users

Depending on your use of the Service, other users may see:

  • Your profile information

  • Username

  • Profile photo

  • Public posts

  • Comments

  • Reviews

  • Shared content

  • Other information you choose to make public or share

4.2 With Service Providers

We may share information with vendors and service providers that help us operate the Service, including providers of:

  • Cloud hosting

  • Database storage

  • Analytics

  • Crash reporting

  • Customer support

  • Content moderation

  • Email delivery

  • Push notifications

  • Payment validation

  • Security and fraud prevention

These providers may process information only as needed to provide services to us.

4.3 For Legal and Safety Reasons

We may disclose information if we believe it is necessary to:

  • Comply with law, regulation, legal process, or government request.

  • Enforce our Terms or Community Guidelines.

  • Investigate fraud, abuse, security issues, or illegal activity.

  • Protect the rights, safety, and property of users, the public, or Autotronics Innovations Private Limited.

  • Prevent harm or respond to emergencies.

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction.

4.5 With Your Consent

We may share information when you direct us to do so or give us permission.

5. Analytics, Advertising, and Tracking

We may use analytics tools to understand how users interact with the Service and improve performance.

We may use advertising or attribution tools only where permitted by law and platform rules. If we use data to track you across apps or websites owned by other companies, we will request permission where required.

You can limit tracking through your device settings.

6. Data Retention

We keep information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, maintain safety, prevent fraud and abuse, and support legitimate business needs.

Retention periods may vary depending on the type of information and the reason we collected it.

When information is no longer needed, we may delete, anonymize, or aggregate it.

7. Account Deletion

You may request account deletion through the in-app account deletion feature or by contacting us at hello@atovio.in .

When your account is deleted, we will delete or de-identify personal information associated with your account, unless we need to retain certain information for legal, safety, fraud-prevention, dispute-resolution, moderation, or legitimate business purposes.

Some content may remain visible if it was shared with others, copied, stored in backups, or retained for legal or safety reasons.

8. Your Choices and Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.

  • Correct inaccurate information.

  • Delete your information.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

  • Request a copy of your information.

  • Opt out of certain advertising or tracking.

  • Appeal certain privacy-related decisions, where required by law.

To exercise your rights, contact us at hello@atovio.in .

We may need to verify your identity before fulfilling a request.

9. Push Notifications

With your permission, we may send push notifications. You can disable push notifications through your device settings.

10. Cookies and Similar Technologies

If we operate a website, we may use cookies, pixels, local storage, or similar technologies to operate the site, remember preferences, analyze usage, and improve the Service.

You can manage cookies through your browser settings.

11. Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential.

12. Children’s Privacy

The Service is not intended for children under 12 years. We do not knowingly collect personal information from children under the required age.

If you believe a child has provided us personal information without proper consent, contact us at hello@atovio.in , and we will take appropriate action.

13. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. These countries may have different data protection laws. Where required, we use appropriate safeguards for international transfers.

14. Third-Party Links and Services

The Service may contain links to third-party websites, apps, tools, or services. We are not responsible for the privacy practices of third parties. Review their privacy policies before providing information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the Service, by email, or by other reasonable means.

The updated Privacy Policy will be effective when posted unless otherwise stated.

16. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:

Autotronics Innovations Private Limited
Basement No. 216, Green sqaure market, Hisar, Hisar, Haryana, 125001
Email: hello@atovio.in
Website: www.atovio.in